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Richard McCuistian: A look back
Richard McCuistian, a contributor to Motor Age for nearly 20 years, penned his last article for the magazine in May. We asked him to take a look back at his time with the magazine, what stood out and...
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Richard McCuistian: A look back
Richard McCuistian, a contributor to Motor Age for nearly 20 years, penned his last article for the magazine in May. We asked him to take a look back at his time with the magazine, what stood out and...
View ArticleClik here to view.
Relying on somebody else’s auto diagnosis is a bad idea
When I was at the Ford place, I drew a work order for a charging system fault on an old F-150 and told the customer she needed a new alternator – and she went and bought one from a local parts store –...
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Learning from bad judgement in auto diagnostics
We usually do our best and most efficient work on vehicles with which we’re familiar, but there are times when even the ones we know the best can smack us around – particularly if we make the wrong...
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Dealing with pattern failures that are anything but
One local service manager of a GM dealer told me that he has seen multiple technician applicants who managed to fiddle around with a small block Chevy in their backyard until they finally got it to...
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When automotive repairs are more complicated than they should be
I’ve been in this business since the early seventies, and the guys who are my age and older know that there was a time when the most complicated electrical issue we might encounter on a vehicle would...
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Motor Age Garage: When customers need us — and we need them
One particularly cold day, I was on my way home from work and I saw a couple of women standing by a black Cadillac crossover that was parked in the grass beside the road. I pulled over to see if I...
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The perils of automotive diagnostics and repair
Years ago we troubleshot a Grand Prix that had run just fine until the owner’s cousin had changed the intake manifold gasket and afterwards it was skipping dead on cylinder 2, so she asked if we could...
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Fixing vehicles right requires a sharp wit and grit
One day I got a very terse call from the vice president of the company where I was responsible for fleet maintenance back in the late ‘70s. It seemed that an almost new (1978) Dodge one-ton we had was...
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Tackling catalytic converter issues
The catalytic converter was introduced nearly 50 years ago because of EPA-ordered cuts in emissions, and in response to those orders, auto industry execs said the EPA’s targets could never be met. But...
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Diagnosing and repairing high-mileage vehicles
Those of us who have been in this industry a long time can remember when a vehicle was pretty much used up at the 100k mark. Odometers “rolled over” after 99,999. I read somewhere that in the 1930s,...
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How to approach vehicles with a laundry list of needed repairs
Whenever we get a vehicle in for one simple service and find a lot of other stuff that needs attention, any well-trained, reliable technician will make a list of the needed repairs for the customer,...
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Disguised diagnostics: When one automotive issue cloaks another
Those of us who have attended manufacturer schools know full well how important the progression of a repair goes. First, the concern must be verified (if possible). The freeze frame data helps in that...
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Bringing sitting vehicles back to life
In my shop, it seems like we get hit pretty regularly with the ones that have been parked somewhere. A colleague of mine called me a couple of years back about a 1973 VW Beetle she had driven in high...
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Motor Age contributor recognized for over 25 years of ASE certification
Richard McCuistian, a longtime Motor Age contributor with eleven ASE certifications (A1-A8, Light Vehicle Diesel, L1 Advanced Level Engine Performance, and G1), recently received recognition for his...
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No 100% guarantee
You might get a warranty, but there is no such thing as a 100% guarantee Whenever somebody wants us to apply our expertise to give them peace of mind, it would be nice if we were able to offer a 100...
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The bad penny
The old ones still need fixing I’ve encountered many a sweeping change in my 40 years of automotive experience, and I’ve heard complaints from both sides of the service aisle about why manufacturers...
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The perils of automotive diagnostics and repair
Years ago we troubleshot a Grand Prix that had run just fine until the owner’s cousin had changed the intake manifold gasket and afterwards it was skipping dead on cylinder 2, so she asked if we could...
View ArticleClik here to view.
Fixing vehicles right requires a sharp wit and grit
One day I got a very terse call from the vice president of the company where I was responsible for fleet maintenance back in the late ‘70s. It seemed that an almost new (1978) Dodge one-ton we had was...
View ArticleClik here to view.
Tackling catalytic converter issues
The catalytic converter was introduced nearly 50 years ago because of EPA-ordered cuts in emissions, and in response to those orders, auto industry execs said the EPA’s targets could never be met. But...
View Article
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